Dear ISP,

When you say 'unlimited', what exactly do you mean?

Do you mean that I can download as much as I want? As quickly as I want? Over my 8 mbit connection? Which doesn't run at 8 mbits anyway, but that's a another letter...

Or do you mean that I can download as much as I want until I've downloaded too much? Isn't that just another way of saying that my service is not 'unlimited' after all, despite having a contract to that effect?

Fair use is something that you could argue about in court, I guess, so does this mean that if I'm disconnected while watching BBC iPlayer for instance, I can take you to court for breach of the same contract?

Oh, you want BBC to pay for that bandwidth? Well, hang on, doesn't that take you out of the loop, then? Shouldn't I just pay BBC directly? What, exactly, am I then paying you for?

I'll tell you what, exactly, I'm paying you for.

I am paying you for providing Internet to my house.

I am NOT paying you for providing content to my house. I don't care how you do it, but if you are to remain an Internet Service Provider, you maintain my connection to the Internet and all that that implies, otherwise you get out of the way and let someone else do the job.

If you want to stay in the game, let the consumer decide. If you're not about the consumer, you're obviously in it for yourselves and have only yourselves to blame for the problems you are now facing.

How about letting consumers know exactly what they're paying for and how much of it they're paying for?

If I want to download 5 gigabytes of iPlayer content in a day, charge me for it. Don't get above yourselves and pretend that you're concerned about the content. Give me a wire or cable with Internet coming out of it and shut the hell up.

Yours angrily,

Mr Internet Consumer.